At MKVToolNix, accessible from https://mkvtoolnix.org, the privacy of our visitors is one of our main priorities. This Privacy Policy document outlines the types of information collected by the site and how we use it.

If you have additional questions or require more information about our Privacy Policy, feel free to contact us.

1. Information We Collect

We collect information to provide better services to all our users. The types of information collected include:

• Personal Information: We may collect personal details such as your name, email address, and any other details you provide voluntarily via contact forms or communications.

• Usage Data: We may collect information on how the website is accessed and used, such as your IP address, browser type, browsing patterns, and actions on the site. This data helps us improve our services and user experience.

2. How We Use Your Information

We use the information we collect for several purposes:

• To maintain and operate the website.
• To improve, personalize, and expand our services.
• To communicate with users, respond to inquiries, and provide customer support.
• To analyze how users interact with the website for performance and security enhancements.
• To comply with legal obligations and ensure the site’s security.

3. Log Files

Like many other websites, MKVToolNix.org uses log files. These files log visitors when they visit websites. The information collected includes IP addresses, browser types, Internet Service Providers (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This information is not linked to any personally identifiable information and is used to analyze trends, administer the site, track user movement, and gather demographic information.

4. Cookies and Web Beacons

We use cookies to store information such as visitor preferences and the pages on the website accessed or visited. This data is used to optimize user experiences by customizing web content based on browser types or other information.

You can disable cookies through your browser settings; however, disabling cookies may affect the functionality of the site.

5. Third-Party Services

We may use third-party services like analytics providers to help us understand how users interact with our website. These third-party service providers may have access to your personal information only for performing tasks on our behalf. They are obligated not to disclose or use it for other purposes.

MKVToolNix.org does not share your personal data with third-party marketers or advertising services.

6. Security of Your Data

We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by law.

8. Your Data Protection Rights

As a user, you are entitled to the following rights regarding your personal information:

• The right to access: You can request copies of your personal data.
• The right to rectification: You can request corrections to inaccurate or incomplete data.
• The right to erasure: You can request deletion of your personal data, subject to certain conditions.
• The right to restrict processing: You can request limitations on the processing of your data.
• The right to data portability: You can request that we transfer your data to another organization or directly to you.
• The right to object to processing: You can object to how your data is processed under specific circumstances.

If you make a request, we have one month to respond. To exercise any of these rights, please contact us at [insert contact email].

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal information from children, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date” at the top of this policy. We encourage users to review this policy periodically to stay informed of how we are protecting their information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]